Mrs. Perkins Goes To Google

What a great trip to Mountainview, CA and training at the Google campus.  I was able to make lots of new friends and speak to people who understood the complicated world of Google Adwords. We spent an entire day on the Google campus and learned...

Are You Willing To Share The Spotlight?

It is no secret that I’m a crazy Met fan. Is there such a think as a non crazy Met fan? You have to love a team that gets this close to winning the World Series and comes back in 2016 with a bigger and more committed fan base. In my real...

Hug Your Haters Local Edition

I loved the idea of being ignored while reading this book this morning. During my time of waiting for my car while being invisible, I came up with a few ideas on how this team could win at the customer service game. Think of me as the Gordon...

All We Need Is A Little Patience

Guns and Roses put it best. “Take it slow it will all work out just fine. All we need is a little patience.” Wow. I never thought I would say that out loud or in a blog. Guns and Roses are definitely not my goto guru on dealing with...

Don’t You Know That You Are A Shooting Star?

How heartbreaking has it been to lose two music icons in the span of one week? David Bowie was a tragic loss and I mourned the same way most folks my age did, by going through his music and picking out favorites and talking about it with friends...

Somewhere, Someone Hates You!

I had the great fortune to run into someone on Friday night who truly despised me and my life’s work at Challenger Baseball. Quick backstory, I help run the largest special needs baseball league in the country. During my reign of terror we...

Are You Clearly Communicating?

The visionaries aren’t always the ones who have the ideas. The visionaries are the ones who can clearly communicate the ideas to others. Simon Sinek I must admit, I’m a checklist kind of girl. When my husband or friends commiserate...

2016 The Year Of Listening

  “Democracy grinds to a halt without a willingness to compromise; or when even basic facts are contested, and we listen only to those who agree with us.” – Barack Obama State of the Union address January 12th 2016 I...

What’s More Important Than “Pretty”

Fashion week in NYC had many people focused on beautiful clothes, perfect size 0 models and wrinkle free faces. Hopefully we are moving towards size, age and acceptance of the beauty within but outward appearances still get the lion’s share...

A Superhero Kind of Life

Superheroes really are the best religion that is out there. They have taught me more about caring for my fellow humans and how that kind of love also comes with great sacrifice. I think of Superman giving up happiness with Lois Lane to save the...

The 10 Circles of Hell with Bluehost and Google Apps for Work

It’s been a long week. Customer service is dead. Some of  you have heard my complaints about what has happened over this long week and at this point I just want to document step by step what has happened and why this is unacceptable. This...

All The Things That Could Go Wrong

When you are starting something new and share it with friends or family, isn’t it funny how many people give you the lowdown on what can go wrong? I was talking to a friend who started a new diet that she has been on before.  She was hoping...